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- Description
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The management of difficult employees poses a challenge to today's organizations. A phenomenon which is rarely touched upon is that of the difficult employee in a subordinate position who directs his or her workplace incivility towards the manager (in ...
Show moreThe management of difficult employees poses a challenge to today's organizations. A phenomenon which is rarely touched upon is that of the difficult employee in a subordinate position who directs his or her workplace incivility towards the manager (in this paper referred to as the Bottom Up Employee ). Eight managers were interviewed to gather and present qualitative data on the perceptions by mangers of a difficult employee within the workplace, the direct psychological impacts on coworkers and managers and the indirect psychological impacts on innocent bystanders caused by the constant contact or indirect relationship with the Bottom Up Employee, respectively, and the best practices to employ within an organization to handle the Bottom up Employee. The results of the interviews confirmed the existence of the Bottom Up Employee and the devastating impacts he or she can have on the manager. The consensus from those managers who dealt firsthand with the Bottom Up Employee was to dismiss rather than to retain the Bottom Up Employee.
The original print copy of this thesis may be available here: http://wizard.unbc.ca/record=b1600520
Show less - Date
- 2009
- Contributors
- Katharine Casey (author), Rick Tallman (Thesis advisor), University of Northern British Columbia (Degree granting institution)
- Subject
- Problem employees -- Supervision of., Work environment., Interpersonal conflict., HF5549.5.E42 C37 2009
- Type
- research (documents)
- Collection
- info:fedora/unbc:gradprojects
- Source
- University of Northern BC
- Description
-
The purpose of this study was to measure the level of knowledge and the type of attitudes of key stakeholders on human rights and the duty to accommodate in employment in Canada. Two survey instruments, a 20 item true or false knowledge questionnaire a...
Show moreThe purpose of this study was to measure the level of knowledge and the type of attitudes of key stakeholders on human rights and the duty to accommodate in employment in Canada. Two survey instruments, a 20 item true or false knowledge questionnaire and a 20 item seven point Likert scale attitudes questionnaire, developed by the researcher based on literature review, were administered to 160 participants. Both quantitative and qualitative analyses were utilized for this study. Among all participants, the results indicated a general low level of knowledge with a mean score of 11.20 (SD = 2.317) and slightly positive attitudes with a mean score of 90.17 (SD = 14.098) on human rights and the duty to accommodate. Specifically, analysis indicated participants in the human resource occupation, in higher income brackets, working in larger organizations, in a unionized environment and in the public sector have more knowledge than their counterparts. There was also statistical significance for participants in the higher income brackets and working in a unionized environment demographic on the attitudes questionnaire. With respect to correlation factors, both academic attainment/knowledge level and knowledge/attitudes were slightly positively correlated at a statistically significant level. However, in both cases the coefficient of determination (R²) was relatively low at 0.021 and 0.068 respectively. Therefore, the variability of knowledge based on academic attainment and attitudes based on knowledge share 2.1% and 6.8% respectively. In essence, 97.9% and 93.2% of variability can be accounted for by other variables. --P. ii.
The original print copy of this thesis may be available here: http://wizard.unbc.ca/record=b1754820
Show less - Date
- 2012
- Contributors
- Daniel Huang (author), Shannon Wagner (Thesis advisor), University of Northern British Columbia (Degree granting institution)
- Subject
- Human rights -- Canada., Work environment -- Attitudes., People with disabilities -- Employment -- Canada., JC599.C3 H83 2011
- Type
- thesis
- Collection
- info:fedora/unbc:dtc
- Source
- University of Northern BC
- Description
-
Female police officers face numerous barriers to promotion in municipal policing in Canada. For a variety of reasons, including that policing remains male-dominated, there are very few female officers in higher ranking positions in municipal police age...
Show moreFemale police officers face numerous barriers to promotion in municipal policing in Canada. For a variety of reasons, including that policing remains male-dominated, there are very few female officers in higher ranking positions in municipal police agencies in Canada. With few female leaders comes a lack of female role models, mentors, and the female influence in decision making at executive levels. This has had a broad effect on how police agencies respond to the communities they serve. This research summarized the value women bring to the policing profession and explored the barriers to promotion identified in the literature that have affected the number of women in senior leadership roles in Canada. The empirical data collected in this study is derived from surveys completed by 413 police officers working in several municipal police organizations in Canada. The intent of the survey was to explore the real and perceived barriers female officers experience in promotion to higher ranks. The results of the survey offered some important findings, including that barriers to promotion for women still exist in Canadian municipal policing. Recommendations are made suggesting ways that police leaders could use the information derived from this research to address real and perceived barriers to promotion for female officers in their respective policing agencies.
Show less - Date
- 2020
- Contributors
- Michelle L. Davey (author), Zina Lee (chair), Erin Osterberg (committee member), Irwin Cohen (committee member), University of the Fraser Valley School of Criminology and Criminal Justice (Degree granting institution)
- Subject
- Policewomen--Canada, Sex role in the work environment, HV 8023 D38 2020
- Type
- major paper
- Collection
- info:fedora/ufv:studpapcrim
- Source
- University of the Fraser Valley
- Description
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In the midst of a time where many concurrent shifts in cultures and technologies are shaping the future of work in unexpected ways, Designing Indeterminacy looks at the interior design of the contemporary workplace and considers its limitations. Throug...
Show moreIn the midst of a time where many concurrent shifts in cultures and technologies are shaping the future of work in unexpected ways, Designing Indeterminacy looks at the interior design of the contemporary workplace and considers its limitations. Through practice-led research this project attempts to understand everyday work experience of users. Participatory design methods are used to investigate the spatial limitations that knowledge workers today are facing in the contemporary work environment; a lack of user autonomy caused by the prescribed use of designed workspaces, and insufficient spatial integration of work-life concerns. The theoretical underpinnings of Liminality and Indeterminacy and their conceptual and lived connections to the workplace design are explored and considered as a means of mitigating such issues. Through hands-on making, the intersections of Liminality and the interior design process of workspaces are materialized. Designed artifacts enable a look into the ways that undetermined in-between spaces can empower users to better navigate their workplace. The designed artifact, its conceptual meaning and potential use are discussed with the intention to facilitate conversations and concerns around issues opened up and addressed throughout the research.
Participatory research
Liminal space
Indeterminacy
Research through design
Practice-based research
Show less - Date
- 2018
- Contributors
- Ian Sang Yun Lee (author), Emily Carr University of Art and Design Graduate Studies (Degree granting institution), Hélène Day Fraser (thesis advisor)
- Subject
- Interior design, Work environment
- Type
- thesis
- Collection
- info:fedora/ecuad:mdes, info:fedora/ecuad:theses
- Source
- Emily Carr University of Art + Design
- Description
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This work is on bullying in small town service organizations from the perspective of executive directors. The literature review touches on bullying research and discusses theoretical lenses and the Saliln (2003) lens that is used in this study. This is...
Show moreThis work is on bullying in small town service organizations from the perspective of executive directors. The literature review touches on bullying research and discusses theoretical lenses and the Saliln (2003) lens that is used in this study. This is a qualitative study using a phenomenological approach. Data come from text of seven interviews of executive directors that manage organizations run by volunteer boards from Prince Rupert to Prince George, British Columbia. The significant questions were the utility of using Salin (2003) as a tool for focusing attention on important elements related to workplace bullying, the role of location, and whether theory operationalizes neatly into practice when it comes to workplace bullying. Five themes emerged: autonomy/loneliness, measures of success, communication, fear, not just a job, and a discussion of what did not fit into these themes. Discussion of the findings, limitations, recommendations and areas for future research are presented. --P. ii.
The original print copy of this thesis may be available here: http://wizard.unbc.ca/record=b1805483
Show less - Date
- 2012
- Contributors
- Mindy Vandenberg (author), Henry Harder (Thesis advisor), University of Northern British Columbia (Degree granting institution)
- Subject
- Bullying in the workplace -- British Columbia, Northern., Personnel management -- British Columbia, Northern., Work environment -- British Columbia, Northern., HF5549.5.E43 V36 2012
- Type
- thesis
- Collection
- info:fedora/unbc:dtc
- Source
- University of Northern BC
- Description
-
Bruno talks about the Philosophy Department at the University of British Columbia where he is a faculty member.
- Date
- 2017-06-17
- Contributors
- Guindon, Bruno (Interviewee)
- Subject
- University of British Columbia - Faculty, Work environment, Employment, University of British Columbia. Department of Philosophy
- Type
- oral histories (literary works)
- Collection
- info:fedora/vpl:story_city_collection
- Source
- Vancouver Public Library
- Description
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Problematic substance use (PSU) among nurses has wide‐ranging adverse implications. A critical integrative literature review was conducted with an emphasis on building knowledge regarding the influence of structural factors within nurses' professional ...
Show moreProblematic substance use (PSU) among nurses has wide‐ranging adverse implications. A critical integrative literature review was conducted with an emphasis on building knowledge regarding the influence of structural factors within nurses' professional environments on nurses with PSU. Five thematic categories emerged: (i) access, (ii) stress, and (iii) attitudes as contributory factors, (iv) treatment policies for nurses with PSU, and (v) the culture of the nursing profession. Conclusions were that an overemphasis on individual culpability and failing predominates in the literature and that crucial knowledge gaps exist regarding the influence of structural factors on driving and shaping nurses' substance use. [ABSTRACT FROM AUTHOR]
Peer reviewed
Final article published.
prevention and control
substance abuse
risk factors
nursing manpower
nurses, disabled
nurses
impairment, health professional
health professionals
Show less - Date
- 2018
- Contributors
- Charlotte A. Ross (author), Nicole S. Berry (author), Victoria Smye (author), Elliot M. Goldner (author)
- Subject
- Substance abuse, Nurses, Medical personnel, Substance abuse--Psychological aspects, Work environment, Job stress, Nursing--Psychological aspects
- Type
- article
- Collection
- info:fedora/dc:24
- Source
- Douglas College
- Description
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The purpose of this study was to explore the many components of a working environment that should be considered when developing a healthy workplace. The definition of a healthy workplace is expressed in terms of the organization's practices in providin...
Show moreThe purpose of this study was to explore the many components of a working environment that should be considered when developing a healthy workplace. The definition of a healthy workplace is expressed in terms of the organization's practices in providing an internal working environment that supports, protects and promotes the health and well-bring of employees while concomitantly pursuing its business goals ...To test this definition the internal working environment was contextualized as the culture, social climate, and leadership style. These variables were then used to examine the influence of the internal working environment on perceptions of organizational health practice and occupational bond as drivers of a healthy workplace. Employees from four organizations based in the United Kingdom participated in the study (N=168 employees). The results indicate that each of the independent variables culture, climate or leadership, are each significant predictors of organizational bond and health practice when analyzed singularly. More importantly however is the differential impact of these variables on occupational bond and health practices when viewed through the comprehensive model such that positive aspects of the working environment dampen the negative effects. The study also shows that the proximal social environment is more influential in promoting occupational bond in the workplace than the distal environment of culture and leadership. The applied implication of these findings when developing a healthy workplace is that over and above culture and leadership influences, the proximal environment of climate and health practices is a salient force among workers. Overall this study speaks to the need for contextualizing the workplace before initiating organizational improvement or development. --P. ii.
The original print copy of this thesis may be available here: http://wizard.unbc.ca/record=b1803184
Show less - Date
- 2012
- Contributors
- Gabrielle McHugh (author), Steven Cronshaw (Thesis advisor), University of Northern British Columbia (Degree granting institution)
- Subject
- Work environment -- Great Britain., Industrial welfare -- Great Britain., Employees -- Mental health., Industrial hygiene -- Great Britain., HD7260.62.G7 M34 2012
- Type
- thesis
- Collection
- info:fedora/unbc:dtc
- Source
- University of Northern BC
- Description
-
The modern workspace is constantly evolving; what is in store for the future of how and where we work? Workspace creators need to provide a variety of activity landscapes intended for specific activities, and accessible to all. One size, one design, do...
Show moreThe modern workspace is constantly evolving; what is in store for the future of how and where we work? Workspace creators need to provide a variety of activity landscapes intended for specific activities, and accessible to all. One size, one design, does not fit all! This thesis explores possibilities of connecting generations by transforming the traditional workspace to accommodate the ever-blurring boundaries between the workspace, hospitality spaces and the home spaces with the infusion of sophisticated modularity. Four generations contribute to today’s work environment including Baby Boomers, Generation X, Generation Y and Post Millennials. All of these generations have different expectations, values and motivations about their work environments. How can we become attuned to this emerging generation of workspace users, who often have very different ideas about how work should get done? Moreover, this thesis analyzes the integration and emphasis of work/life balance, workspace flexibility and user wellbeing, reinforced ideas generated through an open design processes, and explores how co-creation can facilitate the diffusion of innovation within an organization’s common workspaces known as lounge space. This thesis builds upon an existing product portfolio of office furniture by implementing human centered design through co-creation, and finding inspiration for innovation through heuristic methodologies in order to inform design decisions. With an emphasis on workspace ideologies and theories, exciting propositions based on design principles and workspace psychology, such as the incorporation of sophisticated modularity, lounge-as-office principles, prioritizing play, and supporting working happy, provide interesting insights into this research. This collection of artifacts provides functional and flexible characteristics while being attractive enough to be enjoyed outside of workspaces.
Submitted in partial fulfillment of the requirements for the degree of Master of Design
Wellbeing
Creative workspaces
Workspace culture
Work/life balance
Modular furniture
User choice
Open design
Show less - Date
- 2017
- Contributors
- Scott Wilson (author), Emily Carr University of Art and Design Graduate studies (Degree granting institution)
- Subject
- Work environment, Modular design, Furniture
- Type
- thesis
- Collection
- info:fedora/ecuad:theses, info:fedora/ecuad:mdes
- Source
- Emily Carr University of Art + Design
- Description
-
We undertook an institutional ethnography utilizing the expert knowledge of nurses who have experienced substance-use problems to discover: (a) What are the discourses embedded in the talk among nurses in their everyday work worlds that socially organi...
Show moreWe undertook an institutional ethnography utilizing the expert knowledge of nurses who have experienced substance-use problems to discover: (a) What are the discourses embedded in the talk among nurses in their everyday work worlds that socially organize their substance-use practices and (b) how do those discourses manage these activities? Data collection included interviews, researcher reflexivity, and texts that were critically analyzed with a focus on institutional features. Analysis revealed dominant moralistic and individuated discourses in nurses’ workplace talk that socially organized their substance-use practices, subordinated and silenced experiences of work stress, and erased employers’ roles in managing working conditions. Conclusions included that nurses used substances in ways that enabled them to remain silent and keep working. Nurses’ education did not prepare them regarding nurses’ substance-use problems or managing emotional labor. Nurses viewed alcohol as an acceptable and encouraged coping strategy for nurses to manage emotional distress.
Show less - Date
- 2018, 2019-05-24T17:20:56Z
- Contributors
- Ross Charlotte A. (author), Jakubec Sonya L. (author), Berry Nicole S. (author), Smye Victoria (author)
- Subject
- Nurses, Addiction, Health care, Work environment, Health care professionals, Qualitative research, Nurses' work life, Substance use
- Type
- article
- Collection
- info:fedora/mru:hce
- Source
- Mount Royal University